CV
Charmaine V
1 reviews | Active since Nov 2017
25 Oct 2019, 11:05
Wake up Capitec
mobile banking app offline again 25/10/2019 11h04 am. This is becoming a daily accurance!!!!!
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Replies (4)
Capitec Bank's replyOfficial
25 Oct 2019, 12:30Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply25 Oct 2019, 12:30
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
CV
Charmaine V's updateReviewer Update
25 Oct 2019, 13:32IT IS NOW 13H32PM STILL OFF!!!!!!!!!!!!!!!!!!
CV
Charmaine V's update25 Oct 2019, 13:32
Reviewer Update
IT IS NOW 13H32PM STILL OFF!!!!!!!!!!!!!!!!!!
CV
Charmaine V's updateReviewer Update
25 Oct 2019, 13:33every single day this wee****! i am telling you now i am going to close my accounts and move to another bank ive had enough!
CV
Charmaine V's update25 Oct 2019, 13:33
Reviewer Update
every single day this wee****! i am telling you now i am going to close my accounts and move to another bank ive had enough!
Capitec Bank's replyOfficial
31 Oct 2019, 09:53Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply31 Oct 2019, 09:53
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
Best regards,