CT
Charl T

1 reviews | Active since May 2026

07 May 2026, 15:18

Waitting 6 Months for paid up letter!!

Good Day

I have requested my paid up letter multiple times with no success. No response just being ignorged for the past 6 months.

This is very frustrating as it has been holding up the clearance process.

Very disappoint service, I guess Capitec only knows how to contact people when you owe them money but once you done paying they dont care.

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 May 2026, 16:36
Official
Hello, you are through to Leza, Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank
Capitec Bank's reply07 May 2026, 16:40
Official
Good day Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank