NM
Nonhlanhla M
1 reviews | Active since Jun 2020
20 Jun 2025, 08:20
Waiting for my reversal
I cancelled my funeral cover on the 14 June at Capitec they continue debited my account R356.75 on the 15 June, I logged a reversal till today no one has called for update or email sent, I have to use my own airtime to call the call centre and looked like when I called no one has touch my query on there system.
Yesterday I went to mega City branch a lady told they can help me.
I'm waiting for my reversal.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
20 Jun 2025, 08:35Good day Nonhlanhla,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply20 Jun 2025, 08:35
Official
Good day Nonhlanhla,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
NM
Nonhlanhla M's updateReviewer Update
21 Jun 2025, 15:21Im still waiting for the call from the call from the bank, they only sent me email to call me that all.
NM
Nonhlanhla M's update21 Jun 2025, 15:21
Reviewer Update
Im still waiting for the call from the call from the bank, they only sent me email to call me that all.