PS
Polana S
1 reviews | Active since Dec 2022
21 Dec 2022, 13:52
Waiting for feedback
Hi there my capitec account has been blocked I visited the branch at Paddlocks in Milnerton the agent was rude and disrespectful as I was trying to report my issue I provided all the details and I have not received a fone call back for feedback on my account please contact me asap.
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Replies (3)
Capitec Bank's replyOfficial
21 Dec 2022, 13:56Good day Polana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Dec 2022, 13:56
Official
Good day Polana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PS
Polana S's updateReviewer Update
23 Dec 2022, 10:21I have not received any conclusive feedback yesterday I spoke to the consultant at the branch whom said it would be resolved within 24hrs and I would be able to access my salary ***
PS
Polana S's update23 Dec 2022, 10:21
Reviewer Update
I have not received any conclusive feedback yesterday I spoke to the consultant at the branch whom said it would be resolved within 24hrs and I would be able to access my salary ***
PS
Polana S's updateReviewer Update
25 Dec 2022, 11:21Please solve my issue it was said it would take 24hrs now it's been 4 days
PS
Polana S's update25 Dec 2022, 11:21
Reviewer Update
Please solve my issue it was said it would take 24hrs now it's been 4 days