NG
Natasha G

1 reviews | Active since Aug 2019

27 Aug 2019, 14:08

WAITING FOR A REFUND MONEY ******

Still waiting for Finance Management to call me about my complaint. Still waiting for my refund. Customer Services is pathetic. I have to follow up on them to provide me with feedback. I'm also a Social Media Officer and my turnaround time to revolve these types of complaints is 48 hours.

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Aug 2019, 16:22
Official
Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank