Waited for two hours

<p>I went to Capitec Balfour, I waited for two hours , they still hadnt called my number, i asked about it twice and the second time was told - the next person that gets up i should go to that consultant. Eight minutes later someone leaves and another woman slipped into her chair - i spoke to the one guy helping people with number etc , he was very helpful through the entire two hours, eventually i told him that i cant wait and spend all my time sitting here, and left. It was an absolute disgrace, I will never bank with capitec and will make sure none of my 1974 friends and my entire family do not bank with Capitec. Get a better system and sort something out, im surprised anyone banks with you, i would rather pay a extra R50 per month than bank with Capitec (which i wouldnt have to since there are good and cheaper banks out there). Im disgusted that you have such a shocking service. But well done to the guy at the door-he knew his job and did it right, so thanks to him.</p>