NG
Nastassja G

1 reviews | Active since Oct 2016

24 Aug 2021, 12:10

Vvm harrassment and ******* collections on prescribed debt

My last complaint regarding a prescribed account with capitec that vvm has started harassing me for after the prescribed period. Now capitec states that the account is closed on there side and that I apparently acknowledged the debt on january the 18 2021 therefore to there acknowledgement it is now not prescribed. Firstly I did not acknowledge this debt and this prescribed in 2020 so how can you have a debt collectors collect debt on your behalf in 2021 that is ******* collections . On Experian it still reflects that capitec is still an active account ! I want it removed! Vvm is sending me to capitec to get a letter of when this debt would have prescribed and capitec is sending me back to vvm . Capitec handed it over . It is prescribed debt ! Do not come to me after 4 years to try and collect old debt ! Remove this of my profile! Vvm cant even get there dates right! #win

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Aug 2021, 12:32
Official
 Good day Nastassja

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank