tS
tebogo S
1 reviews | Active since Apr 2018
17 Dec 2024, 10:28
Voucher redeemed before I reach the ATM
I created a voucher as I did not have my card with.I get to the ATM it says redeemed how, quieried this on the capitec watsapp and I was told it was redeemed +/- 20 minutes before I reach the ATM.The whole time I have my phone with me. Make it make sense and its cheers kubayi, please rate the service we gave you.How when I have R2000 that is unaccounted for?
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
17 Dec 2024, 10:45Good day Tebogo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Dec 2024, 10:45
Official
Good day Tebogo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank