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Allen B

1 reviews | Active since Oct 2021

12 Oct 2021, 10:16

VOucher can't be redeemed

Hi Guys,

I did a sent cash to someone i had to pay and they went to draw the money and it says Voucher can;t be redeemed. I have the ref number of the voucher. Please can someone get hold of me urgently

0
Replies (3)
Capitec Bank
Capitec Bank's reply12 Oct 2021, 10:19
Official
Good day  Allen

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 
Capitec Bank
AB
Allen B's update12 Oct 2021, 10:29
Reviewer Update
Thank you so much for getting back to me! i will wait for the contact
Capitec Bank
Capitec Bank's reply12 Oct 2021, 18:33
Official
 Good day Allen

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank