KM
Khensani M

1 reviews | Active since Mar 2012

06 Sept 2024, 15:12

voucher can not be redeemed

Cash send not available upon withdrawal (voucher can not be redeemed) , I called the call centre and even went to the branch they told me my money would be reversed within 48 hours but I am still waiting. It has caused an inconvenience on the person I was sending the money to. Please assist

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Sept 2024, 17:29
Official
Good day Khensani Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.