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Nicholas S
1 reviews | Active since Nov 2021
27 Nov 2021, 10:50
#Voetrsek Capitec
I use Capitec's new app. Last month I purchased electicity from Emfuleni. No problem. This month I wanted to buy electricity again. App says....no account, register..... WHAT KIND OF SERVICE IS THIS? I don't even bother to contact their support centre.....done it in the past....the answers I get, are weeks later.....and does not solve the problem! Really, who dress these people in the morning?
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Replies (2)
Capitec Bank's replyOfficial
27 Nov 2021, 11:02Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply27 Nov 2021, 11:02
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's replyOfficial
18 Feb 2022, 18:22Hi Nicholas
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Feb 2022, 18:22
Official
Hi Nicholas
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,