Victim of ****

Dear capitec

I am writing to express my deep concerns regarding a recent incident under your surveillance. I have unfortunately fallen victim to a ****, resulting in a loss of R170.71. This is not the first time such an incident has occurred, and I find it highly distressing.

The unauthorized transaction occurred on the 27th of January, 2024, and I must emphasize the urgency of addressing this matter. It is unreasonable to expect customers like myself to constantly replace their cards due to such *****ulent activities. This ordeal has become an inconvenience and a source of great frustration.

I kindly request that you thoroughly investigate this matter and take appropriate measures to prevent such occurrences in the future. I trust that your bank prioritizes the security and well-being of its customers, and I hope for a swift resolution to this issue.

Please provide me with updates on the progress of the investigation and any actions taken.

Thank you for your attention to this matter.

Sincerely,