CM
Christolene M

1 reviews | Active since Dec 2023

24 Dec 2023, 16:54

Victim of *****

If zero was a rate I would rate my bank a zero I received a message on telegram from a lady called Aylin Ergin on Saturday 16th December 2023 she told me that she had a job opportunity for me she asked me to do payment orders for her send me a R1000 to my Capitec Bank *** she sent me the account numbers where I must send the money to witch I did sent the money to the account numbers she sended me after the last payment order my bank account got blocked I could not enter my account the same day I chatted to an Agent from Capitec I asked her why my account is blocked I was just doing payment orders the agent rep**** that my account was linked to a ***** case/ account I did not know what was going on why would participate I *****ulent activities I also received Im received money but my account was not blocked before or linked to ***** cases before I really do need my money I have a family to provide

0
Replies (3)
Capitec Bank
Capitec Bank's reply25 Dec 2023, 06:40
Official
Good day Chri******e  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
CM
Christolene M's update26 Dec 2023, 12:56
Reviewer Update
I am very disappointed because I did not receive the phone call I was supposed to get I just want know when are you going to reopen my bank account I have money that in my account
CM
Christolene M's update27 Dec 2023, 10:59
Reviewer Update
Good day my account was reopened today thank you very much but there is one problem my money that was in my savings account is gone thats my earned money I hope to get feedback from you soon