1 reviews | Active since Jul 2012

26 Feb 2018, 15:03

Viceroy was right about Capitec ********* debit orders

So I guess Viceroy was correct when they mentioned your ********* way of using the debit order method. Firstly I get paid of the 27th and that is our agreement but instead everytime I deposit cash into my account you then decide to debit my account. You debited my account on the 23rd and yet I get paid tomorrow but you took my money that was meant for something else. I will be logging a complaint with the ombudsman and NCR because this is nor permissible

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Feb 2018, 16:13
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank