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herman S

1 reviews | Active since Jan 2018

31 Jan 2018, 13:36

Viceroy responce

Got a ****py little sms directing me to a link, there's no response about the excessive interest being charged by Capitec of up to 155% I believe Capitec is a loan shark bank I'm stuck with debt that's been repaid I'm still basically just paying back interest and then some , call centre staff can offer no positive solution or deliver individualised service, think we should all just pay back the principle debt and default on the rest and sink this bank consumers are over charged and forced to borrow monthly

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Replies (2)
Capitec Bank
Capitec Bank's reply31 Jan 2018, 16:15
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply07 Feb 2018, 12:06
Official

Good day Mr Stoop

As discussed , I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank