very very very unhappy client

To: Capitec Bank Directors: this 1-star review must be seen as a positive motivation and not seen as a negative comment rather to rectify faults in system to prevent massive negative reviews etc., Issue no1. Capitec Branch at Airport Mall Belhar western Province has closed down last year. No one in the nearby communities etc. was informed. Appeal to bring the bank branch back without further delay, this is much needed service in a poor and crime hidden area. issue no 2: 27/9/2024. a I'm disappointed actually disgusted by yr. service. thank God it did not happen in early morning or late at night or family especially kids escorting me etc., I went to Belhar erica square shopping mall to withdraw a cash send money, yr. machine said no cash available for everyone, from there I had to run to another shopping mall at Belhar airport mall {pass and through a gangster areas)on arrival the only machine in foyer machine said deposits only, then I went into ShopRite in the same mall ,where is only small machine , standing in a Que for the 3rd time, when it was finally y turn, the machine said the following, cardless withdrawals: but then lost card notification popped up .so once again not helped, my running shoes broke on the way and how embarrassed I felt when people looked at me there and my way home, furthermore i was tired ,frustrated ,thirsty, hungry, and my life was put in danger for Capitec flaw in service delivery