BM
Basil M
1 reviews | Active since Jan 2014
20 Sept 2023, 10:09
Very very very bad help.
I went to the bank to get another Sim card because the other one was working just great, they gave me the new Sim and I asked them to port in my number that I gave them, this is at a cost I really don't mind that, so what they did is they gave the wrong serial number and ported my old Sim now I cannot change it, that's bad service they then tell my to bring in the old Sim and I must pay for there mistake and they can try and change it, WHAT I MUST PAY FOR THERE MISTAKE! I don't think so so now both my Sims are useless, don't asked Capitec Lyttleton to help you they just make money of you.
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Replies (2)
Capitec Bank's replyOfficial
20 Sept 2023, 12:12Good day Basil
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Sept 2023, 12:12
Official
Good day Basil
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BM
Basil M's updateReviewer Update
21 Sept 2023, 16:16Well thanks now all my numbers are f<"(ed. Not one of the work anymore, listen everyone don't ask Capitec to help because they are going to help you into the obis. And no one comes back to you as well.
BM
Basil M's update21 Sept 2023, 16:16
Reviewer Update
Well thanks now all my numbers are f<"(ed. Not one of the work anymore, listen everyone don't ask Capitec to help because they are going to help you into the obis. And no one comes back to you as well.