PS
Phillip S
1 reviews | Active since Apr 2020
09 Apr 2020, 16:12
Very very bad service
Very bad service, they had my debit dat wrong and their collections department also made a mistake.
Both mistakes is on their side but now my account is in a negative, they only reply 3 days after your initial email.
If asked them to listen to my calls, if their calls are really recorded.
No one at capitec knows what they doing
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
09 Apr 2020, 16:27I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Apr 2020, 16:27
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
PS
Phillip S's updateReviewer Update
09 Apr 2020, 16:31I refuse to be held accountable for Capitec Bank mistakes, can I please have clarity asap
PS
Phillip S's update09 Apr 2020, 16:31
Reviewer Update
I refuse to be held accountable for Capitec Bank mistakes, can I please have clarity asap
Capitec Bank's replyOfficial
24 Apr 2020, 09:44Good day Phillip S
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank
Capitec Bank's reply24 Apr 2020, 09:44
Official
Good day Phillip S
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank