TK
Teboho K
1 reviews | Active since Jun 2018
28 Jun 2019, 14:12
very useless customer service
The customer Service agents is rude and talk over me as i explained my issue which is a debit order going off my 3 year old
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
01 Jul 2019, 09:28I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply01 Jul 2019, 09:28
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
08 Aug 2019, 09:54Hi Teboho
As per our telephonic conversation, the matter has been resolved.
Please accept my apology for the inconvenience caused.
Kind regards
As per our telephonic conversation, the matter has been resolved.
Please accept my apology for the inconvenience caused.
Kind regards
Capitec Bank's reply08 Aug 2019, 09:54
Official
Hi Teboho
As per our telephonic conversation, the matter has been resolved.
Please accept my apology for the inconvenience caused.
Kind regards
As per our telephonic conversation, the matter has been resolved.
Please accept my apology for the inconvenience caused.
Kind regards