1 reviews | Active since Jun 2016
Very unprofessional
<p>I don’t like the way the still-wet-behind-the-ears branch manager at Centurion mall and the staff are joking around like a bunch of school kids. While I was there a not so young black man came in. He wanted to make a deposit. The branch manager then told him he must go to Jean Crossing. Only when the man stood around not knowing what to do, did he show him to the tellers. He and the staff then had a good laugh about it. A while ago when I opened an account for my daughter, he tried to convince me to rather do telephone banking instead of internet banking. When I declined he made fun of me for not keeping up with technology. When I told him that I will complain on Hellopeter, he just laughed a said that it will be referred back to him anyway.</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Robin Klein will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Robin Klein will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
