Very unhappy 🙁 ☹️ 😔

Hello Peter. Capitec consultant did called back after i wrote my last review. The guy made it very clear that there's nothing Capitec bank can do to help me reverse the money from that lady,'s account. He also made it very clear that this matter should be handled by police. But then he confirmed that it reflects on their system that the money went through and how that lady withdraw it all. I tried calling that lady said capitec should be the 1 calling her not me & she hung up. I feel so let down by capitec cause if there were able to answer my calls on time or rather not referring my calls to 1 consultant to the other they could have helped me in time. I am so very disappointed and i am not happy at all. R1000 is not a small amount. That means our money is not safe they rather protect the culprits in the name of scared to invade their privacy. Capitec failed me big time