Very unhappy customer.

I am really ****ed with Capitec bank, not happy at all. On Friday last week I went to one of their branch in Breet Street, JHB to stop suspicious debit orders on my account. The guy assisted me on the self service portal including one for a mobile phone contract which cancelled. They charged me R10 for each debit order. The next thing I get a notification for a debit check mandate of which I rejected on my phone. The next thing the debit check mandate went off and they deducted my account including the other ones I stopped. I was told at the branch that the debit orders will not go through but still they went through and I am really not happy with this mishap. We are living in tumultuous time economically and I can not afford to be ********** in broad daylight.