Very unhappy COMPLAIN!!!!!!!!!!!!!!!!!!!

I went to the bank yesterday to tell them to make a note, i went to go and sign for my uif on Monday so i told them to make a note that they must not take my uif money for the loan amount i spoke to Thabo at capitec head office he was so rude so told the consultant he was so rude i got my uif today and there they take off the 724 rand again after i made a arrangement told them i made a payment i want my money reversed this day light ******* im very unhappy im thinking of leaving the bank,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!