Very unhappy

<p>I tried to aplly for a loan with Capitec bank. I contacted Pamela and she informed me that I would need to just send her all the necessary paperwork (3 month bank statement, Pay Slips & cope of ID) which I did, I then got an e-mail asking for the bank statement to which I rep**** that they were already sent. After that e-mail I have never received any other communication from Pamela with regards to my loan application. I then sent another e-mail to Pamela and I sent the message to customer care and have still not heard any news from Capitec. If this is how they treat people, I will never recommend Capitec Bank to anyone because they will not get the help they request</p>