VC
Victor C
1 reviews | Active since Apr 2019
30 Sept 2019, 13:46
VERY SHOCKED WITH A SERVICE
This is not making sense until now in such a way i am furious with what took place to my colleague , (Pothea Mathe) *** ***
I was at work with my colleague and she received an sms confirmation of the amount being withdrawn from her account and she banks with CAPITEC ****A SHOP oh am sorry i meant Bank or is it a Bank?
It is such a pain that she went to the bank (festival mall) and she got told that there is nothing they could do to help rectify but just log an investigation request , after all she went with her ID and her Capitec bank Card but they couold not help rectify the matter immediately so i advised her to bank with a proper financial institute not a look alike a bank
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Replies (2)
Capitec Bank's replyOfficial
01 Oct 2019, 14:17I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply01 Oct 2019, 14:17
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
07 Oct 2019, 08:59Hi Victor C
I trust you are well.
As per telephone conversation, kindly be advised your colleague will be required to contact Capitec Bank directly.
Kind regards
Capitec Bank
I trust you are well.
As per telephone conversation, kindly be advised your colleague will be required to contact Capitec Bank directly.
Kind regards
Capitec Bank
Capitec Bank's reply07 Oct 2019, 08:59
Official
Hi Victor C
I trust you are well.
As per telephone conversation, kindly be advised your colleague will be required to contact Capitec Bank directly.
Kind regards
Capitec Bank
I trust you are well.
As per telephone conversation, kindly be advised your colleague will be required to contact Capitec Bank directly.
Kind regards
Capitec Bank