Very Rude Call from rude Capitec Call Centre Agent

<p>I received a call at 08h58 this morning from a Capitec Call centre agent from no ********** 417.I explained to the call centre agent that another agent called me Thursday at 09h59 and I advise the agent that I know my account is 1 month in arrears and I will have it paid up end July.Why are you calling me again?This is harassment! This is when The Capitec agent started to scream and shout at me on the telephone and basically went off and threw the phone down in my ear.I know my rights and I will report Capitec to the banking ombudsman as well as to the Debt Collections Council of South Africa.Your agent's or your company will not talk to me in this manner.This is abusive.I want the call to be pulled and listened to and I want a written apology from that agent.Don't take long!</p>