JS
Juan S
1 reviews | Active since Dec 2014
26 Apr 2015, 12:17
very rude and BAD SERVICE
The following consultant \Sibu Kaola"was not helpfull at all her attitude was very very rude and after shouting at me and making ****** remarks she REFUSDE to help any furhter!!!!! This is now the 4th time struggling at the same branch with the same problem! Capitec kolonade is a dissgrace to banking and has NO customer service!!! """
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Capitec Bank's replyOfficial
28 Apr 2015, 08:22Hello JPS01,
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieters
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieters
Complaint Administrator
Capitec Bank
Capitec Bank's reply28 Apr 2015, 08:22
Official
Hello JPS01,
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieters
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieters
Complaint Administrator
Capitec Bank