gvdw
gertruida van der westhuizen
1 reviews | Active since Nov 2015
29 Oct 2020, 11:31
VERY RUDE
Capitec is very rude people as they do not get back to there customer they need seriously training MBD - kele she says she working from home and the one lady telling me she is sitting at her desk and answring phone calls . THE SMS THAT BEEN SENT OUT IS VERY RUDE PLEASE LEARN TO CONTACT YOUR CUSTOMERS IN ORDER TO SPEAK TO THEM AND NOT NASTY SMS AS YOU GUYS DONT PHONE BACK
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Replies (2)
Capitec Bank's replyOfficial
29 Oct 2020, 15:27I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Oct 2020, 15:27
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
04 Nov 2020, 10:05Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply04 Nov 2020, 10:05
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank