VERY POOR SERVICE

I'm now for more 15 years a client of Capitec Bank Mall@ Reds and it is now the secont time there service is to put it bluntly "****". I REPORT A CASE OF SERIUOS FRAUED ON MY FNB ACCOUNT. WE TRACE IT TO A CAPITEC ACCOUNT. FNB ***** ADVICE ME TO GO TO CAPITEC TO INFORM THEM WHAT IS GOING ON IN THERE ACCOUNTS. I TRIED TO REPORT IT AT THIS BRANCH WITH NO SUCCESS. THE PEOPLE WORKING THERE IS SO CLUELESS. THEY DONT KNOW WHAT ARE THEY DOING THERE. IT LOOKS NOW TO ME IF CAPITEC IS IN BED WITH THIS ****STERS AND HELP THEM TODO THERE DIRTY DEEDS. THAT IS STICKLY HOW I SEE IT. THERE SERVICE IS PERVETIC. FJ LIEBENBERG ***