Very poor service

I live in the Eastern Cape in a small town called Whittlesea, I was at one of the Service stations (ENGEN) with a Capitec ATM withdrawing money R1200 to be exact,

The ATM only dispensed R500 and a message on the screen said ERROR MACHINE RESSETING,

I reported the matter to a lady who said she was in charge of ATM complaints at the garage and she told me to wait a few minutes the money will ne refunded back to my account by the bank an that was on a Friday afternoon,

Monday morning still no money in my account and I went back to the service Station and the owner "GREG" was very rude and told me he is very busy and doesn't have time to listen to my story.

Capitec please sort this out as I need that money ASAP.

*** SISEKO