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Sive N

1 reviews | Active since Sept 2016

15 Jul 2019, 13:40

Very poor service

The ticket system seems not be followed because their employees attend to their friends and people they know. Sat in the queue for 45 mins while people were assisted with the same problem I was at the bank for.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jul 2019, 15:09
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank