Very poor

It's always difficult to get things done with this bank, i fell for an online **** - made a payment online on 5/30/2025 for a purchase on sneakers which turned to be Bogus. Logged an enquiry with Capitec and it's taking forever to resolve - this is the 11th day in now. I'm sure they can do better. Yet I knkw I won't have my money back off which(they have situations of this sort insured anyway) I'll take my business elsewhere including my familie's.