Very not happy Customer

I am so disheartened, I feel like committing suicide. I dunno how a perfect stranger saw me using my app on my phone then ran away with my phone and transferred all my life saving. I called Capito to freeze my accounts and the person on the phone notified me they already managed to freeze some transactions this was on the 6th of February 2022, I opened a police case and submitted it to the Capito Forensic Department as requested. They have only called me twice since then stating "we managed to retrieve SOME of your money," no how much, no when will I get it. Does the bank even understand the stress and pain of loosing all your money and being broke cause of someone the devils child *****ing. I am so fed up right now and why such a large amount which I have never transferred before did not raise a red flag on there side. Just sitting and borrowing money to survive thanks to the bank I have used since it opened.