very irate and i have had it with this useless bank

to whom it may concern.

i have had so much issues with this bank i have had this account since march and 1stly there was a debit order on my account for R512 i noticed it on the 3rd month when lot of companies debited at once i went there they advised they will reverse but there is one they could not, i was advised at cresta branch to call the company and they must reverse it, the company advised they cannot give me a refund as they cant pick up my details i must just speak to my bank, who has that money now as capitec is passing the bug. each and every month i have to go into a branch and reverse as capitec is unable to cancel the debit orders they charge if i reverse and they advise i must go to the companies thats deducting, i went back to capitec and advised them the companies advised my bank is the only people that can stop it as it is my bank. my bank capitec is unable to help here i am today i dont even have cash to go home because iam unable to get to a branch as i work 7 days a week and i am not anywhere close to a branch as my bosses is highly fedup with me that i have to go to the bank every 2nd week. and it is the same with the banking app that i have iam trying to get this sorted asap so i dont have to go to the branch then i reverse the **** on my phone but the same thing is happening passed from the branch to the call centre back and forth iam soooooooooooooooooooooooooooooooooooooooooooooooooo sick and tired of capitec iam willing to leave the bank as i actually convinced all my employees to use capitec but im changing them to another bank. i need this sorted out today and i do not want to be charged for the fees and i want my old debit order reversed that they advised they cant sort it out. if not iam taking off tomorrow and closing my account and i will most def take this to social media and dragging their name in the mud