1 reviews | Active since May 2016
Very insecure banking platform - very high risk. Do not bank with them!!
I received a call from the ***** dept at Capitec. They were concerned about the amount t of mo ey that was being transferred out from my bank account. Turn out that funds were **********ly being transferred out of my account. There was a limit set on my account, however the amount t of money "******" was far more than the set limits on my account. I have now been asked by Capitec to open a case at the police station and to draw up an affidavit. A large sum was electronically ****** from my bank account, and during this time, not a single sms was sent to indicate that funds were being used from my account. So I vould not have know this.
I will ve opening a case with the police and will follow procedure in terms of the affidavit. However, given the number of time I have hear of Capitecs incompetence and inability to pay out for that which is clearly their problem, I intend to take this matter up to the banking ombudsman. I cannot understand how over 100k can be lost from my account when there was limit on my account. I write this review to in the hope that people are aware of what's going on with this bank. I will not be surprised if this is an inside job. For every transaction I usually get an sms. For such huge sums no sms to even indicate removal of funds. I intend to shut my account after this matter is resolved and go back to FNB. I will fight this until Capitec pays back all the money I lost due to their **** poor banking platform.
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
