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Nolwazi N

1 reviews | Active since Oct 2023

02 Dec 2023, 14:57

Very furious client

Yesterday morning I made a cash deposit from an atm, few seconds later I received an sms money being reversed from my account, Ref :correction payment. I called capitec they told me that it's network disconnection and I must email the deposit slip they will resolve the matter in 1-2days. Mind you it's month end I need to use this money to pay my bills. Now they just credited only R200 out of the money I deposited. I am so furious because this is not the first time capitec is doing something like this to me in 2 months.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Dec 2023, 09:09
Official
Good day Nolwazi. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank