JVdS
Johan Van der Sandt
1 reviews | Active since Jun 2017
05 Aug 2022, 15:09
Very Dissapointed.
Sadly this unfortunate incident has cost me both a lot of money and embarrassment as I could not pay for my goods nor use any of their services to order stock or run my small business.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
05 Aug 2022, 17:10Good day Johan
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2022, 17:10
Official
Good day Johan
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
JVdS
Johan Van der Sandt's updateReviewer Update
05 Aug 2022, 22:15Hi Capitec.
I tried using the card but sadly it was declined at two shops and an FNB atm. Your ATM that is close to my house almost never works as well so I was not surprised when I saw that it was "currently unavailable." today as well.
I am also still waiting for a deposit from a financial service that has made an immediate payment this morning at 10h35. I doubt the issues lies with them as I make use of their services on a weekly basis and it never takes more than two hours to reflect in my account.
You have until tomorrow or I will begin migrating my affairs to more competent financial institutions
Regards,
Johan
I tried using the card but sadly it was declined at two shops and an FNB atm. Your ATM that is close to my house almost never works as well so I was not surprised when I saw that it was "currently unavailable." today as well.
I am also still waiting for a deposit from a financial service that has made an immediate payment this morning at 10h35. I doubt the issues lies with them as I make use of their services on a weekly basis and it never takes more than two hours to reflect in my account.
You have until tomorrow or I will begin migrating my affairs to more competent financial institutions
Regards,
Johan
JVdS
Johan Van der Sandt's update05 Aug 2022, 22:15
Reviewer Update
Hi Capitec.
I tried using the card but sadly it was declined at two shops and an FNB atm. Your ATM that is close to my house almost never works as well so I was not surprised when I saw that it was "currently unavailable." today as well.
I am also still waiting for a deposit from a financial service that has made an immediate payment this morning at 10h35. I doubt the issues lies with them as I make use of their services on a weekly basis and it never takes more than two hours to reflect in my account.
You have until tomorrow or I will begin migrating my affairs to more competent financial institutions
Regards,
Johan
I tried using the card but sadly it was declined at two shops and an FNB atm. Your ATM that is close to my house almost never works as well so I was not surprised when I saw that it was "currently unavailable." today as well.
I am also still waiting for a deposit from a financial service that has made an immediate payment this morning at 10h35. I doubt the issues lies with them as I make use of their services on a weekly basis and it never takes more than two hours to reflect in my account.
You have until tomorrow or I will begin migrating my affairs to more competent financial institutions
Regards,
Johan
Capitec Bank's replyOfficial
06 Aug 2022, 11:31Good day Johan
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank's reply06 Aug 2022, 11:31
Official
Good day Johan
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards