DN
Danique N
1 reviews | Active since Mar 2016
25 Mar 2016, 11:40
Very disgusted
This is now the second conpliant I'm putting in 3 weeks ago I put a complaint in for Capitec received a mail saying they wilco tact me in 7 days and I'm still waiting, if they can't even call back no wonder they have not yet sorted out the problem is been having for the last 5 years, very disgusted.
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Capitec Bank's replyOfficial
29 Mar 2016, 15:30Hello Danique@01,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Best regards,
Capitec Bank's reply29 Mar 2016, 15:30
Official
Hello Danique@01,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Best regards,