VERY DISAPPOINTED BY CAPITEC

VERY DISAPPOINTED BY CAPITEC

I MADE A COMPAINT EARLIER THAT CAPITEC IS REFUSING TO GIVE ME A STATEMENT OF ACCOUNT FOR MY DEACEASED HUSBAND ASKING ME TO GET A DEATH CERTICATE FROM HOME AFFAIRS CONNECTING THE DEATH CERTIFICATE WITH HIS PASSPORT NUMBER . I RECEIVED A CALL FROM THEM YESTERDAY SAYING THEY INVESTIGATING THE ISSUE THEY WILL CALL ME BACK. TODAY THEY CALLED ME KNOW THEY ASKING ME WHY THE DEATH CERFICATE IS HAND WRITTEN I SHOULD GO TO HOME AFFAIRS AND ASK THEM TO WRITE A LETTER EXPLAINING WHY THEY HAND WRITE THE DEATH CERTIFICATE . THEY NOW CHANGING THEIR STORY . :(:(:(:(:( THEY JUST DONT WANT TO ISSUE THE STATEMENT OF ACCOUNT.