NP
Nonhlanhla P
1 reviews | Active since Feb 2024
19 Feb 2024, 19:47
Very disappointed
Three issues about my Capitec app, firstly in December 01 2022 my uif R3000,00 disappeared,I don't know how, because it was around 07:00 AM I was still in bed,and I was alone,my phone and my bank card was with me,but my money disappeared till now,what makes me not healing till today it is because it happened in a very wrong time while I am sick (chronic)as till today I am still in same situation, again, 2023 November and 2024 February I bought MTN data via my app,still today I never received that data,I am still moaning, especially my money,my UIF money,I still need help
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
19 Feb 2024, 21:03Good day Nonhlanhla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Feb 2024, 21:03
Official
Good day Nonhlanhla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NP
Nonhlanhla P's updateReviewer Update
19 Feb 2024, 21:47Thank you for your response,I will keep on waiting,and hopefully outcome of my three complains will be solved,thank you
NP
Nonhlanhla P's update19 Feb 2024, 21:47
Reviewer Update
Thank you for your response,I will keep on waiting,and hopefully outcome of my three complains will be solved,thank you