JP
Jennifer P

1 reviews | Active since Aug 2016

18 Aug 2016, 13:22

Very disappointed

<p>i have been a client with capitec for 3 years, have had loans, settled off and retaken.<br />i have a credit facility with capitec, today the debit order went off (1 week early) only to be found that the credit facility funds are available to tsf but they want repayment on 25/08/16. i phoned to query it and now a query has been logged and it takes a few days.. this is unacceptable as i require the funds. Please can this be sorted out immediately</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Aug 2016, 14:08
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank