very disappointed
I'm very disappointed on the SMS I received today that my claim for the unauthorised debit of 2000 from my account was rejected.want nothing to do with capitec you will here from me on the closing of this account.i will look for a better bank that will acknowledge me.this will not just end here going to take this matter to the banks ombudsman
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Capitec Bank's replyOfficial
15 Apr 2016, 10:20Hello dineot91,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply15 Apr 2016, 10:20
Official
Hello dineot91,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank