JS
Jay S

1 reviews | Active since Apr 2014

14 Sept 2024, 14:55

Very *********** bank, Capitec is the Pits

Capitec bank is such an *********** Bank, no simplicity whatsoever, this has been Going on since May to date nothing has been done

If you baking with Capitec, reconsider changing bank , they don't know what they doing.

My mother passed on in April, and we have submitted all the documents necessary and now we are told 2 affidavits are needed for splitting funds .. I have then decided to make on affidavit authorising them to transfer the funds into my brother's Acc who banks with them. We have been to the branch many times I'm exhausted, complaint management officer Mbuyiselo Stuurman, has been mum ever since even after sending numerous emails to him .they keep close Incidents and creating new ones and I must then repeat myself.

0
Replies (3)
Capitec Bank
Capitec Bank's reply15 Sept 2024, 08:03
Official
Good day Jay Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
JS
Jay S's update16 Sept 2024, 20:20
Reviewer Update
3 days is a lot I want to be contacted first thing tomorrow morning , I want this matter resolved urgently

JS
Jay S's update16 Sept 2024, 20:21
Reviewer Update
I will posting this message on all Social media platforms