CP
Craig P
1 reviews | Active since Nov 2021
15 Nov 2021, 12:01
Very bad service.just blocks acccount without any proof
Capitec has blocked my savings account. Someone has claimed non delivery of an item sold on Facebook. I have signed proof of delivery from postnet confirming parcel received by receiver. Yet Capitec refuses to open my account. And to make matters worse my sassa money goes into this account.
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Replies (3)
Capitec Bank's replyOfficial
15 Nov 2021, 12:06Good day Craig
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Nov 2021, 12:06
Official
Good day Craig
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
CP
Craig P's updateReviewer Update
15 Nov 2021, 12:31Thank you. Please urgently get back to me
CP
Craig P's update15 Nov 2021, 12:31
Reviewer Update
Thank you. Please urgently get back to me
Capitec Bank's replyOfficial
17 Feb 2022, 21:17Hi Craig
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:17
Official
Hi Craig
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank