Very BAD Service trying to open bank account

Good day,<br> <br> <br> <br> I would just like to tell you about the appalling bad service I received at you Hazyview branch 18-05-2015.<br> <br> <br> <br> I am a new customer wanting to open an account, but after producing all documents specified, they still had a problem opening an account for me. (Could also not tell me what the problem was)<br> <br> I rent from Company X, and the Utility bill is therefore in their name. Took this Utility bill together with FICA letter trom the owner of Company X and I also got a letter from Company X stating that I reside on the property, but this is not good enough for Capitec?!<br> <br> What more do you need, pictures of me standing next to the house number or staying in the house?<br> <br> Really, your adverts are false as to how fast it is to open an account, was there for more than 30 minutes, left without any joy.<br> <br> I also had my ID and a copy of the owner of Company X's ID but we never even got to that.<br> <br> So sad, but will be telling people how misleading your adverts are and how bad the service was.<br> <br> I also sent an email to [Email Removed] and up till now, hav not received an reply!!<br> <br> BAD BAD BAD!! <br> <br> I have been telling people all week how BAD service is at Capitec Hazyview.