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Nduduzo N

1 reviews | Active since Jan 2021

10 Feb 2021, 16:52

VERY BAD SERVICE, STRUGGLING TO GET PROOF OF PAYMENT

I asked for a proof of payment that I made last year on 2/04/202,the branch couldn't help they even called the customer care but still no help, now is Capitec a bank? Worst the bank card also got damaged because of sunlight, if you are unable to help me with the proof of payment, is it safe to bank with you, what type of bank are you, I WILL CLOSE MY ACCOUNT IF DON'T GET THE PROOF OF PAYMENT BY TOMORROW

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Feb 2021, 17:29
Official
Good day Nduduzo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank