1 reviews | Active since Mar 2015
Very Bad Service from Capitec
14.04.2016 I tried going to the Trade route mall Capitec branch since I am a busy man at work and I was told the proof of address I have will never be accepted. I mean I am not a home owner how the hell am I going to get municipal documents. My father 90% of the time he is not home and the documents are under his name. The same day I received an SMS saying my account is stopped, I have like R15 300 in my account if anything happens to my money or I am unable to withdraw my money I will take Legal action, I promise to take this further. Sort this out quick because I tried altrenative measures like having my bank statement printed out for me which will serve as proof of address since I have no accounts anywhere but the lady refused to. Very disapointed in Capitec I will think I will move to a new bank.<br> <br> Regards<br> Angry client
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
