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nyiko M
1 reviews | Active since May 2013
05 Nov 2025, 22:45
Very bad service
I submitted a credit application on 21st October. It is now 5 Nov and no one has bothered to call me about the outcome. I have called it to follow up numerous times, whoever answers the phone tells me that they are messaging the person who is working on it and they’ll get back to be but no one has gotten back to me in 15 days.
This is very bad from Capitec.
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Capitec Bank's replyOfficial
06 Nov 2025, 06:17Good day Nyiko,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Nov 2025, 06:17
Official
Good day Nyiko,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank