Very bad service
I am so frustrated, I was suppose to rent a car at Avis today by using a credit card. Unfortunately I couldn't as the card was not working. I could not even transact on the App. Imagine if I was oversees and suppose to be using a credit card and Capitec does this to me. I can not rely on this Bank when travelling overseas using the credit card.
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Capitec Bank's replyOfficial
31 Jan 2026, 16:39Good day Aanisah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply31 Jan 2026, 16:39
Official
Good day Aanisah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank