JM
Joseph M

1 reviews | Active since Oct 2018

24 Oct 2018, 22:33

Very bad service at Capitec Bank

Very bad service, I was there today round about 10 am the consultant gave me an attitude when speaking to me she was not even looking at me , I wonder if capitec do give training to these so called consultants or they just pick and choose any girl from the street am ,, am really ****edoff I don't like that kind of nonsense please get people who will love what they're are doing.

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Replies (2)
Capitec Bank
Capitec Bank's reply25 Oct 2018, 09:32
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Sugeibah Ganief will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply26 Oct 2018, 17:14
Official

Good day

As discussed telephonically, I confirm the matter has been dealt with.

Complaint Management
Capitec Bank